Monzo is the fastest-growing UK bank in history, with more than 55,000 new customers signing up each week. It’s also a movement that encourages participation and community involvement to change banking for the better. Vuokko will talk about Monzo’s design approach and how it’s evolved over time.
Vuokko is a Design Director at Monzo, where she leads design across the company’s personal and business products in the hypergrowth UK market. She also leads design for a small team working on a new Monzo product for the US market.
Monzo has a customer-centric and community-based approach to design, and Vuokko works together with designers, with product teams and with Monzo’s community of users to create a new kind of bank with a mission to make money work for everyone. Working with design principles that align with product strategy across the company, this includes leading everything from ideation and strategy to concepts and the final pixels that ultimately define the user’s interactions and experience.
With a solid background in interaction design, Vuokko has helped startups across the US and UK (FanDuel, Citymapper, etc.) design mobile products with world class user experiences.
Monzo is a mobile-only bank, on a mission to make money work for everyone. The company is known for its intuitive design, its award-winning customer service and its distinctive neon debit cards. Over 55,000 people sign up to Monzo every week, making Monzo the fastest growing UK bank in history.